Welcome to HamTenna online shop,
unlike other perhaps more famous companies we have chosen a policy of transparency and proximity to the customer. All the products offered for sale are created in our laboratory at the time of order, each piece is assembled and tested in the laboratory instrumentally; “in stock” means we have material in stock to assemble your product.
We have chosen this policy in order to offer the customer a product that first of all REALLY reflects the declared characteristics and that is unique and certified.
Each product comes out of HamTenna with a serial number and the date of production, is sent to the customer complete with a paper printout of the instrumental test after careful tests and all this with delivery times like those who declare “in stock” but who then really in stock is not… our shipping times NEVER exceed 5 working days for Baluns and CMCC (other specs for antennas production).
- receiving the order
- assembling the product in the laboratory
- testing the product instrumentally and print the response curves
- testing the product under dummy load with the maximum declared power
- carrying out the instrumental tests again
- packaging and shipping the product with the printouts of the tests carried out attached
If you want a commercial product, ready on a shelf and shipped the following day, maybe produced somewhere without any quality control we are sorry but we cannot help you … if instead you are looking for quality, transparency and technical assistance you are welcome among our customers.
We have to calculate the shipping costs individually for non-EU customers for this reason we always send an updated customer order to non-EU customers after that of the online store which can be canceled or confirmed, in which case we will send the invoice via paypal for payment.
Here in HamTenna, in Swedish Lapland we are always available by email for any information, request or clarification: email@example.com